{"id":3243,"date":"2017-05-14T16:41:02","date_gmt":"2017-05-14T13:11:02","guid":{"rendered":"http:\/\/hoopadcloud.ir\/?page_id=3243"},"modified":"2018-10-07T12:20:20","modified_gmt":"2018-10-07T12:20:20","slug":"support-services","status":"publish","type":"page","link":"https:\/\/hoopadcloud.ir\/en\/support-services\/","title":{"rendered":"Maintenance, Training and Support"},"content":{"rendered":"<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_1' class='avia-section main_color avia-section-default avia-no-shadow avia-full-stretch av-section-color-overlay-active avia-bg-style-scroll  av-minimum-height av-minimum-height-custom container_wrap sidebar_right' style = 'background-repeat: no-repeat; background-image: url(http:\/\/hoopadcloud.ir\/wp-content\/uploads\/2017\/05\/side1.jpg); background-attachment: scroll; background-position: top center; ' data-section-bg-repeat='stretch' ><div class='av-section-color-overlay-wrap'><div class='av-section-color-overlay' style='opacity: 0.3; background-color: #0a0a0a; '><\/div><div class='container' style='height:423px'><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3243'><div class='entry-content-wrapper clearfix'>\n<div style='padding-bottom:0px;color:#ffffff;' class='av-special-heading av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered '><h1 class='av-special-heading-tag'  >Maintenance, Training and Support<\/h1><div class ='av-subheading av-subheading_below av_custom_color' style='font-size:22px;'><p>Stay away from the tragedy with Hoopad&#8217;s support and maintenance service!<\/p>\n<\/div><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#ffffff'><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='after_section_1' class='main_color av_default_container_wrap container_wrap sidebar_right'   ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3243'><div class='entry-content-wrapper clearfix'>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1' class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-above-content  container_wrap sidebar_right'   ><div class='av-tab-section-outer-container'><div class='av-tab-section-tab-title-container avia-tab-title-padding-default ' ><a href='#' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title av-tab-with-icon av-tab-no-image  '><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue822' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Professional Network Training<\/span><\/span><span class='av-tab-arrow-container'><span><\/span><\/span><\/a><a href='#' data-av-tab-section-title='2' class='av-section-tab-title  av-tab-with-icon av-tab-no-image  '><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue8ad' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Resident employee<\/span><\/span><span class='av-tab-arrow-container'><span><\/span><\/span><\/a><a href='#' data-av-tab-section-title='3' class='av-section-tab-title  av-tab-with-icon av-tab-no-image  '><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue856' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Hardware Support<\/span><\/span><span class='av-tab-arrow-container'><span><\/span><\/span><\/a><a href='#' data-av-tab-section-title='4' class='av-section-tab-title  av-tab-with-icon av-tab-no-image  '><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue805' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Software Support<\/span><\/span><span class='av-tab-arrow-container'><span><\/span><\/span><\/a><a href='#' data-av-tab-section-title='5' class='av-section-tab-title  av-tab-with-icon av-tab-no-image  '><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue855' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Web Support<\/span><\/span><span class='av-tab-arrow-container'><span><\/span><\/span><\/a><a href='#' data-av-tab-section-title='6' class='av-section-tab-title  av-tab-with-icon av-tab-no-image  '><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue802' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Network Support<\/span><\/span><span class='av-tab-arrow-container'><span><\/span><\/span><\/a><a href='#' data-av-tab-section-title='7' class='av-section-tab-title  av-tab-with-icon av-tab-no-image  '><span class='av-tab-section-icon' aria-hidden='true' data-av_icon='\ue84e' data-av_iconfont='entypo-fontello'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Managing Network<\/span><\/span><span class='av-tab-arrow-container'><span><\/span><\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-default' style='width:700vw; left:0%;'><span class='av_prev_tab_section av_tab_navigation'><\/span><span class='av_next_tab_section av_tab_navigation'><\/span>\n<div data-av-tab-section-content=\"1\" class=\"av-layout-tab av-animation-delay-container av-active-tab-content __av_init_open   \" style='vertical-align:top; ' ><div class='av-layout-tab-inner'><div class='container'><section class=\"av_textblock_section\" ><div class='avia_textblock '  ><ul>\n<li>Training by highly qualified and experienced staff is fully functional and based on existing standards<\/li>\n<\/ul>\n<\/div><\/section>\n<\/div><\/div><\/div><div data-av-tab-section-content=\"2\" class=\"av-layout-tab av-animation-delay-container    \" style='vertical-align:top; ' ><div class='av-layout-tab-inner'><div class='container'><section class=\"av_textblock_section\" ><div class='avia_textblock '  ><ul>\n<li>Provision of trained and trained human resources to provide support services<\/li>\n<li>Permanent monitoring of the performance of support teams<\/li>\n<li>Use the experience and technical expertise of Hopad specialists in the best possible support<\/li>\n<\/ul>\n<\/div><\/section>\n<\/div><\/div><\/div><div data-av-tab-section-content=\"3\" class=\"av-layout-tab av-animation-delay-container    \" style='vertical-align:top; ' ><div class='av-layout-tab-inner'><div class='container'><section class=\"av_textblock_section\" ><div class='avia_textblock '  ><ul>\n<li>Troubleshoot and troubleshoot hardware and hardware resources (printers, scanners, and UPSs)<\/li>\n<li>Manage computer systems in terms of quality and hardware performance<\/li>\n<li>Installing and Configuring Side Hardware<\/li>\n<li>Advice and support for purchasing and upgrading hardware resources (computer systems, printers, scanners, UPSs, etc.).<\/li>\n<\/ul>\n<\/div><\/section>\n<\/div><\/div><\/div><div data-av-tab-section-content=\"4\" class=\"av-layout-tab av-animation-delay-container    \" style='vertical-align:top; ' ><div class='av-layout-tab-inner'><div class='container'><section class=\"av_textblock_section\" ><div class='avia_textblock '  ><ul>\n<li>Troubleshoot and troubleshoot common operating systems and software<\/li>\n<li>Managing computer systems in terms of quality and software performance<\/li>\n<li>Install and configure your operating systems and software<\/li>\n<li>Track technical support for proprietary software<\/li>\n<li>Advice and support in providing software and software licensing management<\/li>\n<li>Advice and support for public software<\/li>\n<li>Advice on software infrastructure<\/li>\n<\/ul>\n<\/div><\/section>\n<\/div><\/div><\/div><div data-av-tab-section-content=\"5\" class=\"av-layout-tab av-animation-delay-container    \" style='vertical-align:top; ' ><div class='av-layout-tab-inner'><div class='container'><section class=\"av_textblock_section\" ><div class='avia_textblock '  ><ul>\n<li>Technical support of the Internet connection service<\/li>\n<li>Technical support of the corporate e-mail service<\/li>\n<li>Support and promotion of Internet connection for users inside and outside the organization<\/li>\n<li>Support for outsourced and outsourced domain domains and in-organization custom domains<\/li>\n<li>Support for web services and users<\/li>\n<\/ul>\n<\/div><\/section>\n<\/div><\/div><\/div><div data-av-tab-section-content=\"6\" class=\"av-layout-tab av-animation-delay-container    \" style='vertical-align:top; ' ><div class='av-layout-tab-inner'><div class='container'><section class=\"av_textblock_section\" ><div class='avia_textblock '  ><ul>\n<li>Monitoring and monitoring (monitoring) of everyday network equipment and servers<\/li>\n<li>Track and fix network problems for the correct operation of the systems<\/li>\n<li>Creating solutions to prevent network crashes<\/li>\n<li>Support and maintenance of server operating systems<\/li>\n<li>Checking the overall security of the network to reduce risk<\/li>\n<li>Create or restrict access of users to network resources<\/li>\n<li>Immediate action when security issues occur, such as cybercrime attacks<\/li>\n<li>Hold weekly and monthly meetings to assess the status quo and examine the problems<\/li>\n<li>Design and implementation of security policies in the organization with the coordination of senior management of the organization<\/li>\n<li>Create and manage a security operations center in the network support section<\/li>\n<li>Continuing training of the support team and providing the necessary information<\/li>\n<li>Train network users to reduce network and security issues<\/li>\n<\/ul>\n<\/div><\/section>\n<\/div><\/div><\/div><div data-av-tab-section-content=\"7\" class=\"av-layout-tab av-animation-delay-container    \" style='vertical-align:top; ' ><div class='av-layout-tab-inner'><div class='container'><section class=\"av_textblock_section\" ><div class='avia_textblock '  ><ul>\n<li>Maintenance and troubleshooting of hardware and software networks (passive, active)<\/li>\n<li>Managing, controlling and monitoring network resources includes monitoring the quality and performance of services, network traffic and hardware.<\/li>\n<\/ul>\n<\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/hoopadcloud.ir\/en\/wp-json\/wp\/v2\/pages\/3243"}],"collection":[{"href":"https:\/\/hoopadcloud.ir\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hoopadcloud.ir\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hoopadcloud.ir\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hoopadcloud.ir\/en\/wp-json\/wp\/v2\/comments?post=3243"}],"version-history":[{"count":3,"href":"https:\/\/hoopadcloud.ir\/en\/wp-json\/wp\/v2\/pages\/3243\/revisions"}],"predecessor-version":[{"id":4014,"href":"https:\/\/hoopadcloud.ir\/en\/wp-json\/wp\/v2\/pages\/3243\/revisions\/4014"}],"wp:attachment":[{"href":"https:\/\/hoopadcloud.ir\/en\/wp-json\/wp\/v2\/media?parent=3243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}